ENTERPRISE SOLUTIONS INDUSTRY SOLUTIONS PRODUCTS POSDATA CASE STUDIES

Technical Support


 

Control Solutions provides pre- and post sales support, including installation and training, for the solutions that we sell. Our support people are continually trained and certified by the manufacturers as assurance that you will receive the best support available.

Technical Support Hot Line

Our dedicated technical support hotline connects you with technicians experienced in the trouble shooting of equipment, software and systems problems. Hours of operation are 8:00 a.m. to 4:00 p.m. Pacific time.

Phone:

Fax:

E-mail:

253-853-2395

253-858-6059

techsupport@posdata.com

Software Services

Our experienced software engineers and systems analysts provide application development services and technical support for a variety of Auto ID and retail automation products. POSDATA provides technical support for the following software:

In addition, Control Solutions offers program development services in support of batch and RF portable terminals utilizing rapid application development tools such as MCL and UPG software. One of our systems analysts will work with you to define your application and systems integration requirements and will provide you with a price quotation and lead time for your project.

RF Site Surveys & Consultation

RF (Radio Frequency) systems specialists possess the expertise and certifications necessary to support you in your RF project. Our specialists will consult with you in the early stage of your project and can conduct site surveys to determine the hardware and software components that are required to meet your project objectives. Our specialists will assist you through the integration stage and provide installation and training support, as required, to assure the success of your RF project.

What Our
Customers Say

"Thank you. And you can bet that I will continue to be a loyal customer because of the support I get from you." – Ken G, IT manager at a large distribution, transportation and logistics company


Newsletters

See our newsletter page to subscribe to a newsletter, view our newsletter archive or see more comments from our customers.



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